GENERAL PRIVACY POLICY

Protecting your privacy is important to Carroll Consulting Group. We strive to keep your personal information confidential. Carroll Consulting Group is subject to the National Privacy Principles (NPPs) under the Privacy Act 1988. The following statement outlines how Carroll Consulting Group manages personal information that it holds about individuals in accordance with the NPPs.

Type of Personal Information Held
Personal information that we collect and hold usually falls into the following categories:

  • Candidate Information submitted and obtained from the Candidate and other sources in connection with applications for work.
  • Work performance information.
  • Information about incidents in the workplace.
    Staff information.
  • Information submitted and obtained in relation to absences from work due to leave, illness or other causes.
  • Information obtained to assist in managing client and business relationships.

Purposes for which We Hold Personal Information
Carroll Consulting Group primarily holds personal information for the following:

  • Placement operations.
  • Recruitment.
  • Staff management.
  • Training.
  • Client and business relationship management.
  • Marketing.

Disclosures
Carroll Consulting Group may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.

In some cases we may only disclose information with your consent.

We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

Contractors
Carroll Consulting Group contract out a number of services from time to time. Our contractors may see some of your personal information. Typically our contractors would include:

  • I.T. contractors and database designers.
  • External consultants (eg. Our Lawyers).

Inquiries and Complaints
You can make further inquiries or complaints about our privacy policies to our Privacy Co-ordinator whose contact details are

Ian Hamilton
Managing Director
Level 8, 225 Wickham Terrace
Brisbane Qld 4000
Phone (07) 3221 6288
Fax (07) 3221 9580
Email: ian.hamilton@ccg.com.au

You can also make complaints to the Office of the Federal Privacy Commissioner.

Access
Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you.

We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information.

If you wish to obtain access to your personal information you should contact our Privacy Co-ordinator. You will need to be in a position to verify your identity.

We might impose a charge in providing access. Our Privacy Co-ordinator would discuss these with you.

You should also anticipate that it may take time to retrieve information from storage and review information in order to determine what information may be provided.